Data Deletion

Channels → Delete. Deletes stored Page/IG tokens and disables webhook sync immediately. Conversation history tied to the workspace follows the workspace schedule below.

Channels → Delete. Revokes the token at TikTok and deletes stored tokens immediately. Conversation history tied to the workspace follows the workspace schedule below.

Settings → Security → Delete workspace. Removes the workspace with its orders, customers, knowledge and uploads. Backup copies are purged within 30 days.

Settings → Security → Delete account. Removes the tenant and all workspaces. Backup copies are purged within 30 days.

When a Meta user removes the app, Meta calls the backend deletion callback (POST https://api.numu-digital.com/meta/data_deletion) with a signed request, which is verified against the App Secret. The callback returns a confirmation code; use the lookup below — including via a ?code= link — to check its status. Completion within 30 days.